Akshay Vaidya

Angestellt, Client Operations - Director, Morgan Stanley Europe SE
Abschluss: Masters of science, University of Wales
Frankfurt am Main, Deutschland

Fähigkeiten und Kenntnisse

Investment banking
Asset Management
Key Account Management
Process Optimization
MIFID
SFTR
CESOP
Giving Back
Stake
Leadership
Outsourcing Officer
Leadership skills
Escalation point of contact
Customer service
People Management
Risk management
Reporting
Know Your Customer (KYC)
Compliance

Werdegang

Berufserfahrung von Akshay Vaidya

  • Bis heute 3 Jahre und 8 Monate, seit Feb. 2023

    Client Operations - Director

    Morgan Stanley Europe SE

    At Morgan Stanley, I support governance, regulatory oversight, and operational risk across global operations. I deliver management reporting, oversee outsourcing governance and SLA escalations, and strengthen controls aligned with MiFID, SFTR, and Client Assets regulations. By automating reporting and standardising workflows, I reduced manual effort by 40%, saved 70 operational hours in 2025, and identified over 800 hours of efficiency opportunities for 2026.

  • 1 Jahr und 3 Monate, Sep. 2021 - Nov. 2022

    Customer Service Team Leader

    Northern Trust Corporation

    Managed a portfolio of 70–80 institutional investment clients, handling complex queries across settlements, FX, corporate actions, and tax. Led a team of 10, acted as the primary escalation contact, and coordinated cross-functional teams to resolve high-priority issues. Introduced SLAs, KPIs, and workflow improvements that strengthened service quality, improved resolution times, reduced recurring issues, and enhanced operational performance.

  • 2 Jahre und 5 Monate, Mai 2019 - Sep. 2021

    Team Leader

    State street HCL services

    · Managing Equity Trades Settlements, Cash & FX Non-receipts for US Based Client. · Primarily Monitoring Unmatched Trade Fails and Cash Settlements and FX Non-receipts · Responsible for Fail Trade Reporting with highest level of accuracy along with timely delivery of reporting · Liaising with Internal and external stake holders for resolution of Trade and Cash & FX fails. · Responsible for Managing Daily/ Quarterly & Annual Task (Attendance/ Claims/ Appraisals) for my Team

  • 5 Jahre und 1 Monat, Mai 2014 - Mai 2019

    SENIOR REPRESENTATIVE/ PROCESS LEAD

    Bank of New York Mellon

    Senior Representative/ Process Lead · To setup inbound records (Accounts) in TradeFlow to receive trades from IM. · Setup linkage of Brokers in Omgeo - CTM & WebSTP for matching Domestic & Global Trades. · Setup Inbound & Outbound records in TradeFlow for Straight through Processing of Trades. · Responsible to identifying and reporting Zero Day Breaks and Missing Transactions for Cash & Position Reconciliation.

Ausbildung von Akshay Vaidya

  • 1 Jahr und 1 Monat, Okt. 2012 - Okt. 2013

    Investment Banking

    University of Wales

Sprachen

  • Englisch

    C1 (Fließend)

  • Deutsch

    A1-A2 (Grundkenntnisse)

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