Aleksandr Almoti

IT-Powered EdTech: - Scaled the project’s user base threefold, by implementing regular user feedback loops and improving support services with SLAs, enhancing user satisfaction and retention. - Optimized key product metrics: introduced and tracking KPIs like "Customer Engagement" and "Average Handle Time," improving team efficiency and business outcomes. -Led the launch and scaling of a digital product, expanding the team from 3 to 12 members while establishing Agile-based project management processes.

- Developed and implemented a unified evaluation system, reducing inconsistent performance assessments by 75% and delivering key analytical insights to support the strategic department development. - Organized commercial education projects for hundreds of students, increasing sales 4-fold and saving 16% of budget by streamlining processes. - Led the development of automated systems that reduced departmental workload by 6x and introduced real-time monitoring capabilities to identify potential incidents.