Aleksandr Ivanov

Angestellt, L2 TAC Engineer, Fortinet
Frankfurt am Main, Germany

Skills

Firewalls
LAN
WLAN
Network
Cisco Networking
F5 Networks
Load Balancing
Ivanty
English
Project Management
Change Management
Network Management / Administration
Wireshark
VLAN
Incident Management
Python
Error analysis
Troubleshooting
ServiceNow
Network Security
Fortinet
IT Services
OSPF
EIGRP
BGP
Ansible

Timeline

Professional experience for Aleksandr Ivanov

  • Current 10 months, since Sep 2025

    L2 TAC Engineer

    Fortinet

  • 3 years and 10 months, May 2020 - Feb 2024

    Network Architect Consultant

    Japan Tobacco International

    - Design, implementation of network solutions for 300+ JTI offices and factories which are equipped with 700+ routers and next-generation firewalls, 55000 LAN ports, 1900 Access Points. - L3 technical support and leadership for operational matters. - Cross-functional collaboration with other IT teams to integrate network solutions seamlessly avoiding business impact. - involvement in IT management, timely assessment and recommended solution provision, validation and approval of technical changes.

  • 1 year, Jun 2019 - May 2020

    Senior Technical Support Analyst

    Japan Tobacco International

    Responsibilities: -Newcomers mentoring -Served as the primary point of contact for network-related questions,enhancing the overall support provided by the team. -Installation and Configuration of JTI equipment -Hardware and Software Troubleshooting -Equipment Audit -Collaboration with Expert Teams in scope of global projects.

  • 3 years and 2 months, May 2016 - Jun 2019

    Technical Support Analyst

    Japan Tobacco International

    Primary responsibility is to provide IT assistance for JTI employees worldwide. Key Responsibilities: -SPOC for network-related questions within Global Service Desk team -Customer Support: serve as the first point of contact for JTI employees seeking IT assistance -Remote Troubleshooting: diagnose and resolve issues related to enterprise applications and services -Ticket Management in ServiceNow -Knowledge Base Maintenance -Collaboration with other IT teams to facilitate the resolution of complex issues

Educational background for Aleksandr Ivanov

  • 5 years and 1 month, May 2010 - May 2015

    Mathematical methods in Economics

    Saint Petersburg State University of Economics and Finance

Languages

  • English

    C1 (Fluent)

  • Russian

    C2 (Expert / native speaker)

  • German

    A1-A2 (Basic)

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