Aleksandra Pejovic

• Building relationships with key stakeholders to ensure client satisfaction • Developing robust hiring strategies to meet recruitment goals • Identifying opportunities for improvement in delivery • Managing offer & hire processes with relevant stakeholders • Overseeing recruitment processes, anticipating potential challenges and mitigating risks • Analysing data to optimise delivery performance • Leading client update meetings and stand-ups • Leading and coaching recruitment team (CSE, EME regions)

• Working closely with Hiring Managers and P&C Business Partners, providing guidance/insights • Identifying the requirements for open/future positions, defining action plans • Managing end-to-end processes • Collaborating with recruiters to create diverse short list/pipeline • Covering roles in Operations/Commercial/Corporate functions, entry to executive levels (EMEA) • Negotiating offer and managing candidate experience • Engaging agencies where needed • Training and coaching recruiters

• Managing end-to-end processes • Covering roles in Operations, entry to mid-senior level (globally) • Designing assessments • Training, leading and coaching culturally diverse recruitment teams • Building relationships with stakeholders based on trust and transparency • Building strong talent pools to proactively respond to demand and maintaining data in ATS (SAP SuccessFactors) • Weekly recruitment reporting • Active involvement in cross-functional projects

• Leading culturally diverse teams on-board the aircraft and coaching them in customer service, safety procedures and CRM • Cabin Crew recruitment • Ensuring 100% safety procedures compliance throughout the flight • Ensuring excellent customer experience by providing personalised care in premium zones • Being a great brand ambassador at all times

• Recruitment and selection for Serbia, Montenegro, Bosnia and Herzegovina • Managing full communication with candidates and internal stakeholders • Taking part in events organisation • Reporting on career development and performance appraisal • Preparing internship contracts and other documentation, maintaining personal files • Working within company software packages for people management (TALEO – Recruitment program, EY Leads - PMDP, Oracle People Soft – Employees Database, Leave Management System)

• Coordinating Active Sales Project: analysing sales of the promotional items, identifying top achievers, reporting on training needs • Coordinating efforts of Sales Managers and Trainers to leverage sales results • Reporting on weekly plan progress of Sales Managers and Trainers • Analysing sales to discount and prepayment customers and advising Sales Manager on necessary adjustments • Creating procedures for Retails Sales Department • Processing fuel write off and Inventory control

• Managing Recruitment and Selection for the branch by leveraging job boards and referrals • Designing and managing Orientation and Training for all branches to ensure high quality of onboarding and great experience for new joiners • Leading and coaching a team of 16 • Managing performance • Managing customer experience

Organisational Behaviour, Organisational Culture Management, Organisational Design, International Human Resource Management, Skills Management, Industrial Relations and Labour Law, International Strategic Management, Integrated Marketing Communications

Marketing, Market Research, Consumers Behaviour, Quality Management, International Marketing, Public Relations, HR Management, Project Management, Basics of Statistics, Financial Accounting, International Economics, Strategic Management, Entrepreneurship, Business Finances