Alexander Pchelyakov

- Accountable for delivering business solutions to Roche Pharma with a very high level of customer interaction contributing to projects, enhancements and maintenance activities related to Roche SAP instances. - SAP S/4HANA Deployment in EMEA region. - Implementations of Customer Web Portals based on SAP CX integrated with SAP ECC and S/4HANA in EMEA region. - Implementing modern tools to further digitize logistics based on SAP S/4HANA solutions: SAP TM, SAP eWM, SAP YL and more.

- Design & Build the Nestle Pharma SAP Template for roll out to Galderma (Nestlé Skin Health) business units worldwide in the domain of Supply Chain O2C (Order to Cash) - Roll-out Nestle Pharma SAP Template to Galderma SA in Switzerland. - Material Ledger COGS solution implementation support for EMENA markets in Customer Service. - Change Control Management (business requirements review, approval, delivery follow up) for Customer Service related changes requested for EMENA markets.

- Service Management (Incident / Problem / Change Management) - Ensure continuous process improvement for 1st and 2nd level support - IT projects management and implementation - SAP configuration and development changes in Supply Chain, MM, FI, CO, APO, CRM and web shops. - Propose and implement new solutions for the business. - Ensure O2C E2E transformations for smooth migration to SAP HANA. - Key users support in O2C area. - Managing a team of 5 functional consultants for O2C area.

- Lead successful B2B Customer Portal Implementation Project. - Driven a range of supply chain projects (Transportation, EDI, etc.) - Ensured configuration changes to meet business needs. - Provided problem solving and root cause analysis including ABAP debug. - Managed compliant implementation of segregation of duties via SAP roles. - Organized key users support in CS area to enable them to develop appropriate end-user procedures. - Managed a team of 3 functional consultants for Customer Service area.