Dr. Alexandra Hrivnáková

Angestellt, Scrum Master, T-Systems Slovakia s.r.o.
Kosice, Slovakia

Fähigkeiten und Kenntnisse

Business Processes
Order to Cash
Presales
Post-Sales
Supply Chain
Technical Sales Support
Veterinarian
Second Level Support
Application Operation
Application Support Management
ITIL
LPIC
Customer Service
Customer Care
IBM
Scrum Master
Supply Chain Management
Communication skills
Friendliness
Responsible
independent
Reliability
Team work
Enthusiasm
Empathy
Seriousness
willingness to learn
Organizational skills
Fast learner
ability to work under pressure
Intercultural competence
Customer orientation
International experience
Personal responsibility
open minded
Interpersonal skills
Presentation skills
Professional Scrum Master
Scrum
Jira
Moderation
Agility
Agile leadership
Scaled agile framework
Business Contacts
IT Project Management
Management
German
English Language
Confluence
KANBAN
Agile Development
Customer satisfaction
Negotiation skills
Agile Software Development
Veterinary Medicine
Commitment
SAFe

Werdegang

Berufserfahrung von Alexandra Hrivnáková

  • Current 10 years and 5 months, since Jan 2016

    Scrum Master

    T-Systems Slovakia s.r.o.

  • 3 years and 7 months, Jan 2016 - Jul 2019

    Business Support Managerin

    T-Systems Slovakia s.r.o.

  • 9 months, Apr 2015 - Dec 2015

    Supply Chain Operations Professional STS Services Execution-TSS Administrator

    IBM Slovakia

    - Initial sales support for IBM‘ s customers, sales force, business partners and IBM counterparts - Engagement in qualified sales opportunities to deliver a proposal for hardware, software and services - Performance of standard checks and ensuring high quality output - Pre – sales and post – sales administrative activities with contracts, proposals and orders - Responsibility for the order validation and order to cash process

  • 2 years and 2 months, Nov 2012 - Dec 2014

    Veterinarian

    Dr. Dog

  • 2 years and 11 months, Oct 2008 - Aug 2011

    Student employee

    Datart International a.s

    Complaints department and customer service

Ausbildung von Alexandra Hrivnáková

  • 6 years and 9 months, Sep 2005 - May 2012

    Veterinärmedizin

    University of veterinary medicine and pharmacy in Košice

    General veterinary medicine and treatment

Sprachen

  • German

    B1-B2 (Gute Kenntnisse)

  • English

    C1 (Fließend)

  • Czech

    C1 (Fließend)

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