Alexandra Weger

Provide support to students with disabilities, mental health difficulties and specific learning difficulties. 1/1 support, safeguarding Lead and participate in various recreational, educational and social activities and to accompany students either to other areas of the site or off site for scheduled meetings or activities. Administration, liase with other psychlogists, tutors and other member of staff. Provide the students with encouragement, reassurance and comfort, aiming for students independence

Carried out dealing instructions in a timely, accurate and efficient manner in line with the regulatory requirements. Assisted in resolving complaints and solve problems on behalf of the investors. Worked well fast paced team environment to very tight deadlines. Maintained an extremely high standard of confidentiality. Prioritised tasks accordingly in order to meet deadline. Kept up high level of accuracy. Maintained up to date knowledge of financial services and specific knowledge of legislations.

Provided PA support to the owner of the company, as well as managing the day-to-day running business. Communicated courteously with customers by telephone, face to face, email or letter in a multilingual environment. Investigated and solved customer’s problems, handling customer complaints. Trained new staff members; during training process I worked closely with the head of the company to share information of development to assess and improve training effectiveness. Managed & Co-ordinated bookings