Alexey Ivanov

Organization: Enterprise Business Europe, Middle East and Africa Engagement & Pursuit Center - Senior Technology Services activities expert on a Global, European, Middle East and Africa level, pre- sales, solution and finance expert in cross-functional, cross-country cross-organization, cross-service project team, leader in the EPC global IT business organization; - Process holder for Inbound Projects ( AMS, APJ lead projects )

Organization: Enterprise Business Europe, Middle East and Africa - Management of Pre-Sales and Sales activities in big scaled international projects on a Global, European, Middle East and Africa level - Responsible for the generation/implementation of new projects following the business strategy - Close collaboration with regions to ensure global consistency of policies and processes; - Complex deals co- ordination with Engagement & Pursuit Center - EMEA/Global customized service opportunities

Division: Information Technologies - Coordinated Project and Program Management, within VIVACOM (BTC) IT and business strategy - Project and Program Management for IT services in VIVACOM (BTC) according to the procedures, politics and the good practice of providing IT services - Management of projects related to development of new software internally in the company for VIVACOM departments, for Finance, Customer care, Provisioning, HR, Marketing, Sales, Project Office, etc.

Design and implementation of company quality standards, identification and integration of best QA practices. Quality planning, assurance, control and monitoring according to quality standards. Conduction of random quality monitoring/reviews to ensure compliance. Customer Satisfaction Management- understanding, evaluating, defining and managing expectations, initiation and management of company quality policies, procedures and guidelines, quality audits, EN - ISO 9001:2000 standard and quality control.

Product and Project Management for a specific telecommunication project for Globul – Cosmote Group Cosmo Bulgaria Mobile Telecommunication Company; www.globul.bg. Plan purchases plan contracting, procurement records management, contracts administration, performance reporting, managing stock levels and supervising products’ availability in the warehouses, assistance in production process of pre-paid and post-paid packages for mobile communication.

Transnational and Multinational Business and Companies, International Business and Trade Relations.