Amanda Lanati

In this role I am responsible for the daily coordination of the Recruitment team and proficient use and management of all systems. I assist the Employment Manager with all Employment projects including all the configuration and administration of the Taleo Recruitment system.

I was responsible for the end to end management of events including weddings. As events & groups executive I managed key client accounts, prepared contracts and handled all accommodation and financial requirements of each event.

Managed a team of 20 people to deliver a seamless guest experience each and every time. As the team was the first and last point of contact for guests, I was responsible for ensuring the daily management and training of each team member. This role included the development and implementation of SOP's and training guidelines.

I was responsible for the daily coordination of the Food & Beverage department and assisted the Sofitel Food & Beverage Committee and the introduction of Lenotre to Australia. I worked operationally when required, handled all booking and the implementation and maintanence of the F&B systems.

As a communications agent I was the first point of contact for all guests. I was then trained into a reservations role where I was responsible for taking reservations, up-selling the hotel and accommodation facilities, commission processing and staff training.