Amir Reza Nikdel
Angestellt, Junior Netzwerkadministrator, Lendo
Tehran, Iran (Islamische Republik )
Über mich
Over 8 years’ experience in IT services and Microsoft Network environment, with a proven background, successfully handling all facets of LAN/WAN Networks, from initial design and infrastructure to constantly flow of technical customer service. demonstrated history of working in IT services with acceptable expertise in: Network administration, NAS Storage, Wireless Devices, VOIP, Mikrotik, KERIO Control System administrator, Microsoft Windows server Microsoft server management: AD, DNS, DHCP, Mail Server Virtualization: VMware ESXi, Citrix IT service desk (1st, 2nd, 3rd level support), Ticketing System, Documentation, CRM, Office 365 Technical support (on-site services), Remote Tools Possessing the following skill sets, allows me successfully to achieve individual and company-level objectives and to complete high-end projects in deadline-oriented environments, more enthusiastic to face new challenges, development opportunities, and perspectives at an international level.
Werdegang
Berufserfahrung von Amir Reza Nikdel
Bis heute 4 Jahre und 3 Monate, seit Apr. 2020
Junior Netzwerkadministrator
Lendo
- Skilled in Microsoft Windows Server, AD, DC, DNS ,DHCP -VMware ESXi (vCenter, vSphere) - Mail Service (Microsoft Outlook, MDaemon) - VOIP services& softphones (3CX, MicroSIP) - Wireless Networking Devices (Modems, APs, Routers, Switches, Wireless Radio) -Mikrotik Router(Firewall, NAT, VPN) - DVR, NVR, IP Cameras (Xvision, HikVision, Dahua) -Provision of 2nd / 3rd level support in the agreed service level agreements(SLA) (remotely and on-site) -Help Desk Ticketing System (SolarWinds, CRM),Office 365
3 Jahre, Apr. 2017 - März 2020
IT Service Desk Specialist
Vania Network Eng. Tehran, Iran
-Configuring QNAP NAS Storage Device as file server -managing ESET Security Management Center -management of Wireless Networking Devices (Modems, APs, Routers, Switches) -Installing VMware ESXi on HP DL380 G8, configuring V-Center, -Citrix (XenApp, XenDesktop) -KERIO Control, firewall Bandwidth management -DVR devices, IP cameras -Network Design Tools (Visio, Edraw Max) - Customer service (remotely or on-site), Solving day-to-day user issues, status updates, documentation in Ticketing System
2 Monate, März 2017 - Apr. 2017
Network Technician
Persia Telecom Co. Tehran, Iran
As an ICT Marine Technician, responsible for: -maintenance of VOIP system, create user extensions, troubleshoot connection failures to provide reliable telephone system for marine crew -Supporting mail clients onboard -Creating schedule backup jobs (Veeam Backup & Replication) -Monitoring wireless network devices and Wi-Fi clients -dealing with Antivirus Server (Kaspersky) -KERIO Control(Accounting & Monitoring, Bandwidth management, Traffic Rules) -Technical support (on customer site), assembling PCs
3 Jahre, März 2014 - Feb. 2017
Network and Hardware Technician
Ertebat Rayan Arshia (ERA.Co.)
Proficiency in troubleshooting computer and hardware issues for employee onboarding with network connectivity, web access, office applications, and internal applications specific to the business operations -Setup and maintenance of PCs, workstations providing required software (OS, drivers, common user applications, system and software configuration) -Maintenance of all office peripherals (printers, scanners) -handling IT service Desk from request to resolution
Ausbildung von Amir Reza Nikdel
5 Jahre und 6 Monate, Sep. 2006 - Feb. 2012
Computer Engineering
Azad University Parand Branch
Azad University of Parand, Tehran, Iran B.Sc. Computer Engineering Website: piau.ac.ir
Sprachen
Englisch
Fließend
Deutsch
Gut
Türkisch
Grundlagen
Persisch native
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