Anagha Umathe
Skills
Timeline
Professional experience for Anagha Umathe
- 2 years, Dec 2020 - Nov 2022
Junior Software Engineer
TietoEvry India
Resolved more than 300+ ServiceNow incident tickets and 10+ Jira tickets without any SLA breaches on critical applications Monitored & troubleshooted application performance using AWS services such as CloudWatch, API analytics and Dynamo DB resulting reduction of application downtime. Experienced with the use of ServiceNow, specifically IncidentManagement. Created project documentation, ensuring clear and timely communication between colleagues and customers.
Languages
English
Fluent
German
Intermediate
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