Andrea Denisse Ruiz Reyes

• Team lead of the brokerage department • Selling loads, negotiating price, and making deals with suppliers • Communicating, coordinating, follow up and report status of load • Administrating data master and accounting (Q2C and R2R) through ITS dispatch, making information accessible and easy to handle

• Leading, planning and controlling all change management projects for the Connector Solutions Department (CS) • Optimizing processes for data and product management by reducing the number of steps needed to complete a task and saving time • Executing data analysis to find the root cause of the data quality failures • Creating an online library for product management using the ERP system • Doing competitor research and analysis for Y-Circ products

• Leading a team of 4 members, monitoring deadlines, and assigning tasks • Creating, controlling, and improving project workflows • Negotiating with international suppliers for project collaboration • Optimizing data quality by implementing ISO 8000 standard

• Selling TV services upgrades during after sales • Solving technical TV problems by phone • Contacting international customers, providing customer service

Six Sigma Quality, Logistics and Supply Chain Management