
Andrea Jakaj
Skills
Timeline
Professional experience for Andrea Jakaj
- 5 months, Feb 2024 - Jun 2024
Network Analyst I
Nettxio, INC.
Worked for Windstream Communications: WSA Project • Troubleshooting L2VPN, L3VPN, latency, bouncing, frame-loss. • Providing RFO (Reason for Outage) to customers • Devices: Juniper MX960, Cisco ASR9K, Hatteras, Cyan, etc. • Supporting field technicians in replacing Customers Premises Equipment • Configure services for new customers, etc.
- 4 months, Nov 2023 - Feb 2024
Support Technician II
IPKO Telecommunications L.L.C
Network Field Maintenance Customer Premises Equipment Unit • Solved tickets related to different issues for residential and business customers. • Configured new cisco switches as needed. • Completed other tasks as assigned by the team lead, etc.
- 7 months, May 2023 - Nov 2023
Network and Security Systems Intern
TEB sh.a
Network & Security Systems Unit • Worked on network performance analysis and optimization tasks. • Configured Switches C9200 and Routers ISR4331 and C1111 for new ATMs or Branches. • Contributed to the documentation of network configurations and security policies. • Managed nodes and upgraded devices via Solarwinds. • Added new devices on Cisco ISE and monitored RADIUS and TACACS+ logs. • Create SSL VPN users for remote access (Ivanti and PulseSecure). • Microsegmentation and Subnetting.
Educational background for Andrea Jakaj
- Current 5 years and 2 months, since Oct 2020
Computer Science
University of Business and Technology - UBT
Languages
English
Fluent
Albanian
First language
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