Andreas Freese
Skills
Timeline
Professional experience for Andreas Freese
- Current 1 year and 10 months, since Jun 2023
Director Customer Experience (CX)
The Customization Group
Responsibility for strategic & operative - User & Customer Experience - Customer Service - Customer Relationship Management - eCommerce Management - Product Development
- Current 4 years and 10 months, since Jun 2020
eCommerce / CRM Consultant [paused]
Andreas Freese
Supporting Project A venture companies in all areas of CRM & eCommerce and user experience (B2C / B2B - several industries) e.g. - Interim management (Director Marketing / eCommerce, Head of CRM, ..) - (CRM) Strategy consulting & development - Audit of crm campaigns, organization & crm tooling/data - Channel-, campaign and customer journey management - Operational support - Customer insights (Review, NPS, surveys, feedback loops)
- Productowner of CRM Infrastructure (data processes, roll out of a third-party crm-application) - Responsibility for all international CRM activities (execution, budget & revenue) + localization - Developing internal CRM strategy - Support international sales units in customer communication - Leadership of crm team - Leadership of inter-disciplinar teams (1-20 person)
- 2 years and 2 months, May 2016 - Jun 2018
(Global) Head of CRM
ABOUT YOU GmbH (Project Collins)
- Responsibility for all international CRM activities (execution + budget) - Multichannel campaign management (email, onsite, push, print) - Developing internal CRM strategy - Productowner of CRM Infrastructure (concept + development of internal multi channel crm system) - Leadership of inter-disciplinar teams (1-20 person)
- 1 year and 1 month, Sep 2015 - Sep 2016ABOUT YOU GmbH
Product Lead - ABOUT YOU limited deals & Open Commerce
- Business ownership of the OpenCommerce ecosystem - Ownership of (vertical) online shops e.g. aboutyou-deals - Product Ownership for online shop operations & development - Leading & execution of marketing activities for online shops (SEA, SEO; CRM, Content, Social)
- 4 years and 4 months, Apr 2011 - Jul 2015
Projektmanager Online & Mobile
comdirect bank AG
Projektleitung in den Bereichen Online & Mobile, Produktmanagement & -verantwortung für Mobile / Apps, Strategieentwicklung & -umsetzung, Dienstleistermanagement, u.v.m.
- 1 year, Oct 2010 - Sep 2011
Trainee Marketing/Vertrieb
comdirect bank AG
Schwerpunkte: Beratungsfelder & Großprojekte, Baufinanzierung, Webmanagement, Projektarbeit
- 6 months, Mar 2009 - Aug 2009
Projektmitarbeiter (Marketing)
SMIT Studentische Mittelstandsberatung
- 6 months, Oct 2008 - Mar 2009
Marketing-Consultant
Deutsche Post AG
DialogConsulting / DirektMarketing / DialogLösungen / CRM
- 6 months, Sep 2007 - Feb 2008
Online-Marketing-Manager
aufwaerts Verlags GmbH
eMarketing / DirektMarketing / Projektbetreuung
- 2 years and 1 month, Aug 2005 - Aug 2007
Kaufmann im Groß - und Außenhandel
Schleef
Berufsausbildung ( 2 Jahre )
- 2 years and 8 months, Dec 2002 - Jul 2005
Mitarbeiter eCommerce
Elektrogeräte-Online.de (HG-Vertrieb)
Büro- & Verwaltungstätigkeiten, Unterstützung im Aufbau eines OnlineShops / eCommerce ; Kundenberatung und Vertrieb
Educational background for Andreas Freese
- 5 years, Apr 2013 - Mar 2018
eCommerce
Fachhochschule Wedel
(berufsbegleitend)
- 3 years, Oct 2007 - Sep 2010
Marketingmanagement
Fachhochschule des Mittelstands (FHM), Bielefeld
BA-Thesis: SocialCommerce - Eine empirische Analyse zur Integration von SocialCommunity-Elementen in einen OnlineShop
Languages
German
First language
English
Fluent
XING members with similar profiles
XING – The jobs network
Over 1 million jobs
Find just the right job for you on XING.
Job offers just for you
Get found by employers and over 20,000 recruiters.
22 million members
Connect with new people and gather inspiration to boost your working life.
Free membership
Basic membership is free, but the opportunities are priceless.