Basic
Andreas Graeber
Employee, Manager SaaS Support and Operations, IBM Deutschland GmbH
München, Germany
Timeline
Professional experience for Andreas Graeber
Current , since Mar 2014
Manager SaaS Support and Operations
IBM Deutschland GmbH
Manager Emptoris Support (SaaS & On-Premise), Sterling SaaS Operations & Support, IBM Experience One Operations
2 years, Mar 2012 - Feb 2014
Project Manager
IBM Deutschland GmbH
Project Manager for Software-as-a-Service (SaaS) offerings. Currently enhancing an existing SaaS offering and building a new one.
1 year, Apr 2011 - Mar 2012
MTS Special Projects
IBM Deutschland
Analysis of cost and service quality. Collection of decision supporting information whether or not to engage in new business areas. Collection and evaluation of facts and evidence for brochures and papers
8 years and 7 months, Sep 2002 - Mar 2011
L2 Support EMEA, TeamLead
IBM Deutschland GmbH
1 year and 8 months, Jan 2001 - Aug 2002
Support Engineer
(IBM) Informix
7 months, May 2000 - Nov 2000
Consultant, Support Engineer
Systembureau GmbH
1 year and 6 months, Oct 1998 - Mar 2000
Support Engineer
Tecoplan AG
Educational background for Andreas Graeber
5 years and 8 months, Nov 1992 - Jun 1998
Process Engineering
TU Muenchen
Languages
English
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French
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