Andreas Graeber

Employee, Manager SaaS Support and Operations, IBM Deutschland GmbH

München, Germany

Timeline

Professional experience for Andreas Graeber

  • Current , since Mar 2014

    Manager SaaS Support and Operations

    IBM Deutschland GmbH

    Manager Emptoris Support (SaaS & On-Premise), Sterling SaaS Operations & Support, IBM Experience One Operations

  • 2 years, Mar 2012 - Feb 2014

    Project Manager

    IBM Deutschland GmbH

    Project Manager for Software-as-a-Service (SaaS) offerings. Currently enhancing an existing SaaS offering and building a new one.

  • 1 year, Apr 2011 - Mar 2012

    MTS Special Projects

    IBM Deutschland

    Analysis of cost and service quality. Collection of decision supporting information whether or not to engage in new business areas. Collection and evaluation of facts and evidence for brochures and papers

  • 8 years and 7 months, Sep 2002 - Mar 2011

    L2 Support EMEA, TeamLead

    IBM Deutschland GmbH

  • 1 year and 8 months, Jan 2001 - Aug 2002

    Support Engineer

    (IBM) Informix

  • 7 months, May 2000 - Nov 2000

    Consultant, Support Engineer

    Systembureau GmbH

  • 1 year and 6 months, Oct 1998 - Mar 2000

    Support Engineer

    Tecoplan AG

Educational background for Andreas Graeber

  • 5 years and 8 months, Nov 1992 - Jun 1998

    Process Engineering

    TU Muenchen

Languages

  • English

    -

  • French

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