Andreas Kraus

Experienced Director of Operations at Marketing.MBA: Digital Marketing Powerhouse, adept at overseeing strategic initiatives and optimizing operational processes. Achieved significant cost reduction and process optimization across the organization. Identifying and removing inefficencies in key departments, working closely with several stake holders.

Working closely with Managing Director, CEO and acting as sparring partner. Ensuring operational continuity during Russian invasion in Ukraine and relocation of several key staff members.

Significant reduction in ticket running and response times due to complete restructuring of existing and creation of new processes within the support department. Introduction of additional communication channels with B2C/B2B customers. Increase in employee happiness due to newly implementation of transparency and participation of employees.