Andreea Popoviciu

• Provide administrative support to the management team • Ensure timely compliance with TSSA guidelines and consultant reports • Maintain accuracy of internal databases, spreadsheets, and logs • Complete monthly workplace and equipment safety inspections • Generate monthly performance reports for clients • Compile incident reports for legal department

• Prepared & led classroom discussions and activities • Graded student work and recorded marks • Discussed student progress with the both the teacher & parents • Handled student issues diplomatically & confidentially

• placed orders and checked their status • answered inbound customer inquiries • ensured a positive experience for customers • issued exchanges/ refunds for damaged hearing aids • conducted customer satisfaction surveys