Andrew Finch

Led the product design team in creating user-focused, data-informed solutions. Improved communication 20% quarter over quarter through standardized channels and initial design process guidelines. Provided mentorship and established the first true design system in collaboration with product management and development teams. Increased user engagement through the strategic implementation of data-driven design decisions based on analytics insights.

Co-established a user-centered design UX team, elevating the product’s System Usability Score by more than 35% in certain areas. Directed and participated in UX research and testing Specialized in automation features while redesigning the company’s workflow management software and adding 3x the feature set. Helped to Increase the Gartner Score by resolving issues promptly, maintaining open lines of communication, and ensuring high-quality feature delivery.

Advanced user engagement through concepts, wireframes, design, and iteration for web-based LMS and mobile apps. Enhanced brand attachment with motion design using 2D and 3D elements. Improved creative staff output through guidance and mentoring. Increased user engagement through the creation of interactive content such as videos, infographics, and quizzes.

Implemented new tools for scope, scheduling, and budget management. Improved task management and fostered strong relationships with vendors and freelancers. Planned, designed, and scheduled phases for large projects. Produced diverse design projects including print, web, and multimedia. Facilitated dynamic communication with various stakeholders to craft effective client messages. Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.

Created dimensional projects such as signage and vehicle wraps for global brands. Cultivated client satisfaction through timely and collaborative design processes. Created engaging social media graphics that drove user engagement and increased online visibility.

Designed brochures, advertisements, catalogs, and web content from inception to completion. Applied knowledge of production to create high-quality images. Contributed design ideas in early planning stages with customers and project managers.