Anita Kronsteiner

Technical lead and development of process management-office. Developed strategic project to digitize and automate processes as well as creating a digital transformation roadmap. Conducted interviews for new hires; coaching of team members by providing feedback and encouragement toward reaching their goals.

Analyzing, optimizing, modeling and developing new social insurance-wide processes; Development of strategic process management concepts; Information gathering, preparation, presentation of solution paths as well as presentation of decision templates on C-level; Organization, execution and follow-up of workshops as well as meetings with representatives; Presentation and approval of processes as well as ongoing reports in the committees of IT governance; Planning and coordination of releases;

Merging the bank “Volksbank Enns-St. Valentin with VB NÖ AG” Implementation and illustration of IT-Processes Issuing labour standards (IT-Security) Administering the Core System (“Arctis”) Authorization and technical support for about 700 employees

Merging the bank “VB Ötscherland eG with VB NÖ AG” Authorizing of users in all areas Project leader for standardization Project leader for implementing numerous new programs Administration of Windows 7- and Win Server 2008 R2 domain, IBM Notes Domino Server as well as Citrix Environment Business Objects-Evaluations Implementing VOIP-telephone systems Purchase of self-service devices Support and installation of hardware and software Technical support for about 100 employees IT-Trainings

Data administration, sundry office works

Updating data, office activities, supporting party traffic

Evaluation of company processes according to ISO 33 000 or ISO 15 504; Special and methodical knowledge to conduct process assessments to determine the capability levels of processes; Overview of assessment models (CMMI, SPICE, EDEN, HAMMER, etc.)