Anita Mezei-Rezsnák

Team Leader – temporary • Responsible for overseeing the day-to-day operations of a team of 14 • Distributing the workload evenly amongst team members • Arranging & chairing team meetings, focusing on targets & achievements • Ensure achievment of SLA’s and targets • Implementing new initiatives • Organizing and hosting client visits • Daily contact with client • Involved in the recruitment of new staff • Coordinating onboarding and training of new associates

• Participation in Knowledge Transfer in Germany • Creation of Process documentation • Providing HR Services for German Market for an International Manufacturing Company (Hire to Retire) • Daily contact with employees via Email and Phone • Daily contact with HR Department • Conflict resolution and escalation management • Creation of daily and monthly Reporting • Coordinating New Joiners • Training & Quality Monitoring • SAP & Successfactors knowledge

HR Professional for Germany • Providing HR Services • Coordinating New Joiners • Daily contact with employees via Email and Phone • Conflict resolution and support • Admin tasks during the upcoming migration of the new processes

German Payroll – SME for Garnishment, Stock Ownership Plan and Customer service • End-to-End Payroll • Training and supervision of the new colleagues • Complete managing and monitoring of processes • Daily contact with Customers, Employee and 3rd Parties • Conflict resolution and escalation management Process improvements • Participation in Knowledge Transfer (Germany – Total of 5 months)

Customer Service Representative – for Austria, Germany and Switzerland • Individual Customer Service • Quality Check • Providing Feedback