Anna Maria Zifia

• Balance and maintain accurate ledgers • Match payments; complete bank reconciliations • Reporting • Track bank account balances; investigate • Contributing member of the Treasury team; responsible for workload transition; • Close cooperation with SOX team to review key-points of controls; assist Audits • Process improvement suggestions. • Ad-hoc requests.

• Accounting support • Created invoices in a timely manner; collected overdue accounts that resulted in increased monthly revenue • Updated documents for processes; trained colleagues after merger; • Maintained the SLA’s and OLA’s for SOX Compliance and Audits Controls • PowerPoint presentations;Led meetings and brainstorming sessions that resulted in innovated work processes. • Excel reporting

• Business controlling / auditing • Reporting • Translation from English to Greek

• Administered customer inquiries and ensured the implementation of excellent customer service • Provided landline; mobile phone and internet support; aimed at the delivery highest level of customer experience and satisfaction. • Handled daily filing, data entry, and bills administration; arrangements in CRM interface. • Provided back-office support; processed and fulfilled customers’ requests;