Anna Glaz

Berufserfahrung von Anna Glaz

• Bis heute 8 Jahre und 11 Monate, seit Aug. 2015

  Wrap Servicing Administrator

  Genpact

• 1 Jahr und 6 Monate, März 2014 - Aug. 2015

  Wrap Servicing Administrator

  Citibank International Plc

  Processing all mail in received for the site Processing Welcome Pack letters for New Business Applications and Policy Illustration for various different products including ISA, SIPP, General and Onshore bonds Managed workload to ensure daily allocation is completed within agreed service levels Identify process improvements and share best practices 100% Data protection checking on all correspondence issued to the client

• 7 Monate, Apr. 2013 - Okt. 2013

  Administrative Assistant/ Travel Money Officer

  The Royal Bank of Scotland PLC, Glasgow, United Kingdom

  Carrying out admin duties in Global Travel Money Services team, who provides customers with foreign currency banknotes and travelers cheques. - Dealing & recording & checking and preparing with currency order & payments for both RBS and NatWest - Accurate and timely processing all of GTMS client payments - Assisted business with Operation Support key controls - Responsible of preparing GTMS generated entries in accordance with designed limits

• 7 Monate, Mai 2012 - Nov. 2012

  Mortgage Administrator

  Nationwide Building Society, Glasgow, United Kingdom

  Working within Processing Team - Dealing, recording, delivering daily post correspondence, internal & external admin box & fax - Logging new files on in-house system - Updating database - Preparing the certificate of title for money transfer

• 4 Jahre und 7 Monate, Juli 2007 - Jan. 2012

  Admin Services Advisor/ Contact Centre Advisor

  National Australia Group Ltd, Glasgow & Clydebank, UK

  Commenced as Contact Centre Advisor in September 2007 which continued until leaving the organisation. During this time, I also took on secorndary roles as Admin Service Advisor and Support Administration Advisro for both services Clydesdale Bank and Yorkshire Bank.