Anna Matussek
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Anna Matussek
- 2 years and 8 months, Oct 2015 - May 2018
Customer Service Manager
Deliveroo Germany GmbH
Responsible for all recruiting, scheduling, training and management of all Customer Experience and Customer Retention agents. Overseeing and implementing best-practice customer support processes, improving and adapting these while scaling the team and work packages. In particular, this role has honed my leadership, communication and project management skills in a fast paced environment of this international tech start up.
- 1 year and 1 month, Jun 2014 - Jun 2015
Übersetzerin
Bastei Lübbe AG
- 5 months, Aug 2013 - Dec 2013
Communications Officer
Friendly Society Berlin
I was responsible for marketing and PR, particularly in preparation of the FS's exhibition and fashion show in New York City in October 2013. Other responsibilities included general office management and Social media based event announcements.
- 11 months, Mar 2011 - Jan 2012
Consultant Communications & Fundraising
Women Work and Health Initiative (Delhi, India)
Consultant for PR, Communications, Knowledge Management and Fundraising
- 1 year and 2 months, Sep 2009 - Oct 2010
Junior Programme Officer
GIZ - Deutsche Gesellschaft für Internationale Zusammenarbeit
Project Management of "Civil Society and Good Local Governance" Programme in Hanoi, Vietnam
Ausbildung von Anna Matussek
- 3 years, Oct 2006 - Sep 2009
Gender and Development Studies
London School of Economics and Political Science
Gender and International Development
- 3 years and 9 months, Oct 2001 - Jun 2005
European Social and Political Studies
University College London
Comparative Politics, Italian & German Contemporary Social and Political History, Italian Language
Sprachen
English
C2 (Verhandlungssicher / Muttersprachlich)
German
C2 (Verhandlungssicher / Muttersprachlich)
Italian
B1-B2 (Gute Kenntnisse)
French
B1-B2 (Gute Kenntnisse)
Vietnamese
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