Anna Ratajczak

Provided excellent customer service within Supply Chain division. Administered EDI (Electronic Data Interchange) orders for American MVP customers. Managed full-cycle recruiting functions for US Supply Chain division: social media sourcing, CV scanning, phone screening, providing a recommendation to the Team Lead. Led face to face interviews, pre-employing assessments, onboarding. Graduate recruitment.

Delivered exceptional level of service to US based key customers by advising and sharing expertise regarding company products and assisting in domestic and export order processes (SAP environment). Assisted US Department Team with the high-volume recruitment and provided recommendations to the Senior Management. Significantly increased the speed of full-cycle recruiting process by navigating specially designed assessment centre scenarios.

* Responsible for customer service of German client branch * In-depth invoice processing at Accounts Payable Department * Diligent query management * Resolving invoice and purchase order price mismatches