Anne Katrin Hahn

• Leading the Customer Service, Logistics and Demopool • Responsible for strategic and operational analysis, planning, optimization and control of operational structures and processes • Planning, checking of KPIs and joint responsibility for their achievement • Implementation of process-oriented strategies • Forecast and Budget planning • Reporting of monthly Revenue, Inventory and Order Intakes • Cross-divisional communication with Finance, Sales, Service and the Headquarter

• dedicated primary point of contact for costomers • Working with Sales, Logistics and Finance to ensure the sales order process and checking all requirements are fulfilled accurately • Evaluating financial status during order processing • Meeting the customer needs and ensure the compliance to regulations • Review internal processes and optimize / align it with the ERP system • Implementation of SAP S4/Hana as SAP Key user