Aramazt Khabayan

• Compliance with the monthly goals • Correspondence of emails and phone calls • Adjusting appointments with clients • Maintenance of customer relationships • Written and oral translations (in 3 languages: Armenian, English, German) • Evaluation, monitoring and reporting on work progress, ensuring that all tasks have been carried out in accordance with the NGO and clients

• Correspondence from email and phone calls, file documentation & internal team memoranda • Management of the physical and digital filing systems that keep records well organized and easily accessible for team members. • Confirmation of transaction data by checking customers' names and payment information and clearly communicating costs and fees. • Personally greeted 120 guests per day, which improves customer service and overall engagement

• Website Management • Newsletters per Website • Social Media Management (9K likes, strong post engagements)

Transcription of audio interviews Translations (Armenian to German, vice versa)

• Correspondence by email and phone calls • Confirmation of the transaction data by checking the name and payment information of the customers and clear communication of costs and fees. • Cooperation with cleaning staff on general problems with guest rooms. • Maintaining accurate bookkeeping of important files, preparing reports and daily updates of occupancy and income to the hotel manager.

• Supervision and support of participants during the congress • Registry of participants • Supervision of lectures and meetings

• Cooperation with the police to optimize solutions for the daily logistical challenges • First class support and service for the Armenian Embassy and representatives of the Armenian Ministry of Foreign Affairs. • Planning and coordination of bilateral meetings between country representatives • Planning and coordination of press conference plans.

• Creation of advertising signs and product presentations to attract customers • Customer greeting and service for product questions and inquiries • Adjustment of the drawers and cash register • Inventory control for product reorders

• Administration, correspondence by email, post and phone calls • Organization of events and internal meetings • Minuting of internal meetings • Student advice and support for students and applicants

• Supported and improved research goals through efficient and precise execution of tasks. • Wrote reports and presented projects to NGO colleagues. • Interdisciplinary, qualitative social research on the topics of children's rights, domestic violence, poverty, social and economic equality • Organization of events to raise awareness of social and political issues.

• Delegated tasks, duties and responsibilities to each team member • Team meetings where the goals and budget of the project were discussed with other team members • 11 lectures successfully planned and coordinated • Cooperation with representatives of the Ministry of Culture and the embassy of 5 countries.

Political Theory and its History Additional Diploma in Languages: Academic English (B2), Russian (A2), French (B1)