Arsy Alfathir

As Key Account Manager at McDonald’s Deutschland LLC, I build and grow strategic partnerships with franchisees and key business partners, driving revenue and operational success. My role focuses on developing tailored account strategies, negotiating contracts and promotions, analyzing market trends, and collaborating with cross-functional teams in Marketing, Operations, Finance, and Supply Chain to deliver impactful campaigns and solutions.

I Am Responsible to maintaining and expanding the business relationship between the company and its clients in the many sector. I am focusing on managing key accounts, driving customer satisfaction, and identifying opportunities for growth. I do collaborates with various internal departments, such as sales, project management, and technical support, to ensure the successful delivery of IT solutions and services to clients.

As a Marketing Executive at TOGL Technology Sdn Bhd, a leading technology service provider specializing in payment gateway solutions in Malaysia, my role encompassed a strategic blend of market analysis, brand positioning, and business development. I was responsible for devising and executing comprehensive marketing strategies to enhance brand awareness and drive customer acquisition, leveraging data-driven insights to optimize campaigns.

As a Junior Public Relation at the Ministry of Law and Human Rights of the Republic of Indonesia, I was responsible for handling complaints from the public regarding human rights issues in Indonesia. In this role, I was able to professionally and calmly receive and analyze complaints and develop effective solutions. My solution-oriented approach helped to deal with complex issues efficiently and to engage in constructive dialog with the public.