
Ashraf Elzoheri
Skills
Timeline
Professional experience for Ashraf Elzoheri
• Developed Dashboards through merging data from different sources using Google Data Studio solution. • Provided solutions for continuously optimizing the performance of Dashboards. • Implemented machine learning algorithms to deeply analyze customers' data. • Implementing Text Mining techniques using Python / R to analyze customers reviews' comments.
- 6 years and 8 months, Jan 2013 - Aug 2019
Area Service Manager
Gulf Medical Company
• Played a pivotal role to lead a team of 28 members in achieving growth of 188% in service revenue from FY 2015 till FY 2018. • Played a pivotal role to lead my team in achieving growth of 250% in service revenue from FY 2012 till FY 2015. • Analyzed customer insights /surveys and initiated action plans to maintain highest level of customer satisfaction.
- 3 years, Jan 2010 - Dec 2012
Area Service Supervisor
Gulf Medical Company
• Leadership role to motivate team to achieve 150% service revenue growth from FY 2009 up to FY 2012 • Played a pivotal role in the implementation of SAP ERP & CRM module as the department representative • Managed customer complains & ensuring steps to implement corrective action plans.
- 2 years and 3 months, Oct 2007 - Dec 2009
Biomedical Engineer
Gulf Medical Company
Educational background for Ashraf Elzoheri
- 2 years, Sep 2019 - Aug 2021
Business Intelligence and Data Science
International School of Management
- 2 years and 10 months, Apr 2015 - Jan 2018
Business Administration
University of Northampton
- 4 years and 10 months, Sep 2001 - Jun 2006
Electrical Engineering
Ain Shams University
Languages
German
Intermediate
English
Fluent
Arabic
First language
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