
Atul Kumar
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Atul Kumar
- 2 Jahre und 4 Monate, Feb. 2019 - Mai 2021
Senior Solution / Technical Consultant
DXC Technology Deutschland GmbH
Perform end to end ServiceNow implementation projects, from process design and requirements analysis to solution implementation and support Designed architecture and solution to integrate ServiceNow with JIRA, HPSM and SAP with custom application as middle ware Workshop preparation and presentations for ITSM, ITOM, CSM processes Suggesting the best practices of ServiceNow and ITIL processes across various business groups Smoothly upgraded customer instances to Paris release
- 1 Jahr und 2 Monate, Dez. 2017 - Jan. 2019
Solution Consultant
direkt gruppe GmbH
Responsible for day-to-day operations within the platform ITSM process implementation from scratch and migrated to ServiceNow from customer’s in house ITSM application Extensive development in the Service Now platform including creation and customization of Incident, Request, Service Change, SLA, and CMDB applications and processes Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports
- 5 Jahre und 5 Monate, Juli 2012 - Nov. 2017Tata Consultancy Services Deutschland GmbH
ServiceNow Technical Consultant
Worked with multiple customers on different client locations in Germany, Netherlands, France and USA Configure and maintain the system ensuring consistency according to establish governance Participate in the design and recommendations of overall system functionality Actively participate in daily Scrum meetings and regular sprint planning, review, and retrospective meetings Designing, configuring and customizing new applications and modules Implement innovative ServiceNow solutions
Ausbildung von Atul Kumar
- 3 Jahre, Juli 2009 - Juni 2012
Computer Science
Integral University (Lucknow)
Computer applications and languages
Sprachen
Englisch
Muttersprache
Deutsch
Grundlagen
Hindi
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