Awson Mamuya
Skills
Timeline
Professional experience for Awson Mamuya
- Current 7 years and 2 months, since Jan 2019
IT Support Specialist
Ultimate security a Gardaworld Company
- 1 year and 7 months, Jun 2017 - Dec 2018
IT Support Technician
Alistair group
- 3 years and 2 months, May 2013 - Jun 2016
Customercare technical Support
Smile communications Tanzania
Assist the product team in field testing and performance analysis of new products. Troubleshoot network connectivity issues experienced and reported by customers together with the sales and network teams and ensure that service level agreement are adhered to Provide support in deployment/installation of Smile equipment at customer premises. To effectively deal with all support calls, investigating and responding to queries and ensuring successful conclusion within the shortest time possible.
Educational background for Awson Mamuya
- 2 years and 3 months, Jun 2010 - Aug 2012
MBA
Pondicherry University
Masters of Business Administration in Human Resource Management
- 2 years and 11 months, Jun 2007 - Apr 2010
BSc Computer Science
University of Madras
Languages
English
Fluent
swahili
First language
French
Basic
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