Barbara Coppola

Basic

Angestellt, Territory Sales Manager, SEP AG

Holzkirchen, Germany

Skills

Recognigtion: Avaya Customer Excellence Award 2008
Internal Auditor for ISO 9001:2008 Standard
Vertrieb
Kundenbetreuung

Timeline

Professional experience for Barbara Coppola

  • Current 4 years and 9 months, since Sep 2017

    Territory Sales Manager

    SEP AG

    -Development of sales strategies -Definition and achievement of sales targets for individual sales areas -Acquisition of Key Accounts -Active acquisition of new Partners -Product sales presentation -Partner sales training -Setting sales targets with Distributors and Partners -Managing contract negotiation -Maintaining the customer base -Monitoring and analysis of sales figures -Obtaining customer feedback and market research -Performance reporting to managers

  • 4 years and 6 months, Apr 2013 - Sep 2017

    Sales Assistant

    Bonfiglioli Engineering

    -Preparation of business management analyses -Evaluation of potential business opportunities -Identification of new distribution channels -Active acquisition of new customers -Preparation of sales strategies -Promotion of products -Active support of existing customers -Planning appointments, calls and meetings -Processing of customer orders -Monitoring customer satisfaction -Representing the company at road shows, exhibitions -Product presentations

  • 5 months, Nov 2012 - Mar 2013

    Executive Assistant

    Ben And GmbH

    -Management Assistant -Authorised signatory -Customer service -Personnel Administration -Payroll -Accounting -Logistics

  • 8 years, Oct 2004 - Sep 2012

    Customer Focus Team

    Avaya Deutschland

    Customer Focus Team SpecialistAvaya Deutschland GmbH, Munich - Post Sales and Maintenance activities for Enterprise customers and Business Partners in EMEA - Scheduling onsite interventions and dispatching spare parts in EMEA - Managing customer’s escalations - Managed Service and Post Sales Support for Italy, Germany, Austria, Switzerland - Internal Auditor for ISO Standard 9001:2008 certification

Educational background for Barbara Coppola

  • 4 years and 11 months, Sep 1991 - Jul 1996

    University of Applied Services -Foreign Languages

    Scuola Superiore per Interpreti e Traduttori Silvio Pellico SSIT “, Milan

    Foreign Language Correspondent (English & German)

Languages

  • Italian

    First language

  • English

    Fluent

  • German

    Fluent

Wants

Great passion for Partner Management

Interests

Squash (I regularly take part to a squash club liga)
skiing
Swimming (I was superintendent in swimming pool).
Foreign languages

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