Beata A. Uzokwe

Customer Operations & Order Management Manager responsible for managing B2B customer orders from entry to delivery. Handling order processing in SAP, preparing commercial offers, monitoring order status and coordinating with logistics, procurement and sales support to ensure timely fulfilment. Acting as main contact for customers regarding order execution, issues resolution and delivery coordination.

Supply Chain professional with experience in forecasting, purchasing planning, and inventory coordination within an international industrial environment (Bufab). Responsible for demand forecasting support, stock level monitoring, and ensuring material availability through purchasing planning and coordination. Experienced in SAP-based order and data management, lead time tracking. Strong focus on process reliability, supply continuity, and supporting efficient planning operations.

Technical consulting for regular and new customers in the field of pneumatics. Taking care of current customers and active acquisition of new customers (customer visits). Preparation of technical and commercial offers. Selection of appropriate solutions for given pneumatics applications. Execution of orders. Implementation of sales plans. Negotiating with suppliers and manufacturers on prices and lead times for current and potential orders Searching for new suppliers for currently rotating goods.

Technical advice to regular and new customers on proper selection of lubricants and technical chemistry. Selection of proper application methods and lubrication techniques. Taking care of current customers and acquiring new ones (visits to customers). Preparing offers and commercial orders Preparing tender offers. Negotiate with suppliers and manufacturers regarding prices and lead times for current and potential orders. Seeking new, competitive suppliers for currently rotating merchandise.