Bernardo Pimenta

Angestellt, Provisioning Manager, Kantar

Aveiro, Portugal

Skills

IT-Consulting
IT Certifications and Training
Communication skills
Windows Server
Network Printer
Printers
Hardware
MS Office
Back Office
Front Office
Network administrator
Active Directory
Active Directory Design
Asset Management
Mobile Device Management
Media Asset Management
IT Project Management
Project management
Soft Skills
Scrum
Agile Methods
Customer Service
Motivation
International experience
Virtual team
Networking
Professional
KPI
SharePoint
Train the Trainer
Quality Management
Storage
Technical Support
IT-Security
E-Commerce
IT-Marketing
Microsoft Exchange
File management
IT Troubleshooting
Organisation of teaching
Exchange
Windows
System Administration
DNS
Documentation
Technical Documentation
Project Documentation
Software Documentation
Teamwork
Customer Satisfaction Management
Consulting
ITIL

Timeline

Professional experience for Bernardo Pimenta

  • Current 1 year and 7 months, since Nov 2022

    Provisioning Manager

    Kantar
  • 10 months, Feb 2022 - Nov 2022

    Senior Engineering Systems Administrator

    FARO Europe GmbH & Co. KG
  • 1 year and 1 month, Jan 2021 - Jan 2022

    IT Specialist

    Dispendix GmbH
  • 9 months, Jan 2020 - Sep 2020

    Senior IT Specialist

    FARO Europe GmbH & Co. KG

    End User Computing expert | IT Service Delivery expert | SCCM Management | IT Asset Management | ServiceNow implementation consultant | IT Data quality auditor (Active Directory, Exchange, IT Wikis) | Office 365 support Infrastructure consultant and support: networking, server, SaaS | IT all-rounder :)

  • 1 year, Sep 2018 - Aug 2019

    Technical Support Engineer - Integrated Security

    Honeywell

    Honeywell's Pro-Watch® product range technical support | Support hardware integration from various manufacturers | Scenario testing for customers and/or integrators | Software testing | Documentation creation and handling | Close work with Sales, Marketing and Engineering during product development and maintenance | Customer training

  • 7 years and 5 months, Apr 2011 - Aug 2018

    IT Support Engineer

    Bosch Thermotechnik GmbH

    End user and facilities IT consulting and support | Local LAN consulting and hands-on | End-user and IT Partners training | ITSM tools handling, SLA and KPI monitoring | Windows server management | Printing services’ implementation and support | Local contact for Corporate projects: Next Generation Workplace, Next Generation Services, Mobile Workplace, IT Fleet Management process | Virtual teams' member: Mobile Champion, Corporate IT Solutions Promoter | Early adopter/tester | Hardware repair

  • 8 months, Sep 2010 - Apr 2011

    Administrative Assistant

    Instituto de Mobilidade e Transportes

    Archive responsible, conversion of paper archives in digital archive, documentation organization, maintenance of IT devices, data organization.

  • 2 years and 3 months, Apr 2008 - Jun 2010

    Technical Communicator | Software Tester

    Nokia Siemens Networks

    Documentation responsible for SPOTS (Performance Management tool for telecommunication networks) and software tester (SCRUM environment).

  • 7 years and 5 months, Nov 2000 - Mar 2008

    Contact Center Agent

    NOS

    Contact Center and Telemarketing operator. Member of the training team (newcomers committee).

Educational background for Bernardo Pimenta

  • 5 years and 1 month, Oct 2011 - Oct 2016

    IT-Management and Information Systems

    Instituto Politécnico de Gestão e Tecnologia

    Networking: planning LAN, WLAN and security | Project Management | E-Commerce and Marketing | IT Enterprise management | Hardware and Software troubleshooting and maintenance | Multimedia Tools

  • 1 year and 2 months, Sep 1998 - Oct 1999

    Accounting

    Instituto Superior de Contabilidade e Administração do Porto

    Accounting | Law | Mathematics

Languages

  • English

    Fluent

  • Portuguese

    First language

  • French

    Basic

Interests

Music
Video Games
Travel
Movies

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