Betina Kaiser Neumaier Münnich

Main Achievements: - Development of reporting tools for the efficient monitoring of floor share and market share; - Structuring of data collection for real-time KPI monitoring, providing a clear perspective on operational and commercial performance; - Implementation of innovative processes leading to significant enhancements in logistics procedures and cost efficiencies

Main achievements: - Achieved a 4% revenue increase (€7M) with the introduction of a new distribution cost charge; - Unified the pricing policies of Lufthansa and Swiss International Air Lines, enhancing operational synergy; - Leading a cross-functional team to ensure a compliant and efficiency collaboration for the implementation of ANAC's new Resolution 400;

Development and evaluation of sales strategy for South America;Development of sales reports sorted by revenue, channel, etc; Monitor of Benchmarket fares and evaluation/implementarion of promotions,public structure fare for South America; Realizations: Translation from English to Portuguese of the new online tool for group bookings; Implementation and training of the new online tool for groups;Development and implementation of call center transfer project from São Paulo to Cape Town

Responsible for the Leisure;Management of contracted agencies;New clients prospection;Visit contracted clients;Group negotiation based on materialization rate of each agency;Quotation, reservation and follow up of group bookings; Main Realizations: Participation in the development of the sales strategies for rate materialization,increasing the rate from 20% to 80%,for Lufthansa and SWISS groups; Development of electronic solution and implementation to request groups via website;