Bianca McManus

Teach advanced English and industry-specific vocabulary to individual clients. Develop a personalized curriculum to meet clients' unique learning needs.

Consult on Microsoft Advertising campaign management via phone, email, and chat. Document and process customer transaction details using internal ticketing tools.

Provided timely and accurate administrative support to the recruitment, operations, and payroll teams. Quality control for payroll processing and subsequent reconciliation of remittances and invoices. Consolidated, organized, and updated employee files to maintain digital archiving for onboarding. Administered employee benefits and oversaw the company 401(k) plan enrollment and weekly deductions.

Managed customer relations through daily correspondence, fielding inquiries and finding creative solutions. Executed daily operations and implemented the project management for the redesign of the company website. Coordinated social media marketing campaigns that promoted the company’s Impact Investing options.

Organized educational programs and events for youth that promote celebration of culture and diversity. Furthered the professional development programs for immigrant adults and families of the community. Recruited volunteers for the support of the community center's advocacy, outreach, and youth programs.

Specialization in International Relations. Graduation project: Consultancy to the Ministry of Foreign Relations of Chile. Project title: “Proposed International Policy Regarding the Global Pact for the Environment”.

Triple majored in International Studies, Peace and Conflict Studies, and Spanish. Graduated cum laude in all three of my majors. Area of studies: Latin America. Peace & Conflict Studies Student Apprenticeship for community mediation and conflict management.