Bianca Tanasa

• Developed and built a business from start-up from my own savings and generated 25K sales annually • Managed the marketing, bookkeeping, payroll and advertising functions • Responded to all customer queries, issues, and requests utilising effective listening and problem-solving skills

• Seek and provided information to help companies determine their position in the marketplace. • Collected and analysed data on customer demographics, preferences, requirements and buying habits to identify potential markets and factors affecting product demand.

• Planned management reports defining and evaluating problems and recommending solutions. • Enabled information obtained from management to conceptualise and define operational problems. • Consistently met and exceeded targets set and I accomplished a 12% increase in sales

• Awarded Star Employee for delivering outstanding results. • Conducted research using focus groups on 5 different products and increased sales by 11% due to the findings developed Key Performance Indicators to monitor sales and decreased costs by 18%. • Significantly advanced the final stage of the projects which resulted in early completion 3 weeks ahead of the target.

• Provided maintenance and development of bug fixes and patch sets for client’s computers. • Installed and configured Cisco routers adjusted, and configured networks mapped drives

• Planned different activities such as outreach, special events and collected donations from different places in London. • Established and maintained positive relationships with Jobcentre and communities that could help rough sleepers.

Master in Engineering Management