Bien Calugay

Acts as a neutral and impartial third party who facilitates discussions between disputing parties to help them voluntarily reach a mutually acceptable settlement before the case proceeds further in court. The mediator does not decide the case, render judgment, or impose solutions.

Responsible for leading quality engineering and testing initiatives across software development projects. Ensures that applications and systems meet business, functional, and non-functional requirements through effective test planning, execution, automation, and defect management.

Served in a dual role combining Quality Assurance Team Leadership and Functional Analysis responsibilities within financial technology and payment processing projects. Responsible for ensuring software quality, managing testing activities, analyzing business and functional requirements, and coordinating with cross-functional teams to support successful project delivery.

Leads requirements analysis and business process improvement initiatives. Works closely with stakeholders, product owners, developers, testers, and project managers to identify business needs, define solutions, and ensure successful implementation.

Responsible for planning, designing, executing, and coordinating software testing activities to ensure the quality, reliability, and performance of enterprise applications and business systems. Works closely with business analysts, developers, project managers, and clients to validate that software solutions meet business and technical requirements.

Professional training program that equips participants with the fundamental knowledge, skills, and techniques required to facilitate the resolution of disputes through mediation. The course focuses on conflict management, negotiation, communication, active listening, and consensus-building while emphasizing the principles of neutrality, impartiality, confidentiality, and voluntary participation.

Professional development program designed to provide foundational and intermediate knowledge in business analysis practices, techniques, and methodologies. The program focuses on identifying business needs, analyzing requirements, improving business processes, and facilitating communication between stakeholders and technical teams to support organizational objectives and successful project delivery.

Multidisciplinary engineering program that focuses on the design, analysis, development, implementation, operation, and maintenance of electronic systems, telecommunications networks, and communication technologies. The program provides a strong foundation in mathematics, physics, electronics, communications, computing, and engineering principles.