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Ing. Blaise Uwaforo

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Bis 2024, Database Specialist, Time 4 Change GmbH
Abschluss: Bachelors of Engineering, Madonna University
Köln, Deutschland

Fähigkeiten und Kenntnisse

TCP/IP
Troubleshooting
Linux
Customer Experience Management
Web-Entwicklung
Netzwerkmanagement
Datenbank
DHCP
Portfolio
Portfoliomanagement
Technischer Service
Datenerfassung
Vielseitigkeit
Callcenter
Support
Cloud Computing
IT-Anwendungen
Anwendung
Projektmanagement
Installation
MySQL
Bugfix
Symfony Frameworks
Informationstechnologie
Computer
Fehlersuche
Anwendungsbetreuung
MS Office
Lagerhalle
Windows
Web-Administration
Datenbankentwicklung
Führung
Kommunikationsfähigkeit
Flexibilität
Networking
Microsoft Azure
Jira
Betriebssystem
Softwareentwicklung
VPN
IT-Betreuung
Microsoft Word
PC
Bootstrapping
Microsoft Excel
Problemlösung
Betriebssysteme, Controller und Interpreter
Engagement
Customer-Relationship-Management
CSS
DNS
Prozessoptimierung
Schulung
Hardware
Informatik
Teamleitung
Anrufe
Antennen
Leistungskennzahlen
Instandhaltung
HTML
EDV
Windows Power Shell
Mac OS
Routing
Helpdesk
Active Directory
PC Support
Engineering
Microsoft 365
Azure Active Directory
Bootstrap
Django Framework
PostgreSQL
JavaScript
Python
AWS
API
Django
Communication skills
problem solving skills
Team work
Technical Support
IT Support
Customer Support
Atlassian Jira
Atlassian Confluence
Software
PHP
Backend
Help desk
Database
Git
SQL
German
IP
English Language
Windows Server
Firewall
Ticketsystem

Werdegang

Berufserfahrung von Blaise Uwaforo

  • 3 Monate, Juli 2024 - Sep. 2024

    Database Specialist

    Time 4 Change GmbH

    - Maintain and optimize database systems, ensuring data integrity and accessibility. - Conduct healthcare-related research and analysis, providing insights to support business decisions. - Designed and implemented an automated page-access tracking system using Python, which: • Turns green when a page has been accessed today. • Remains yellow if accessed within the last seven days. • Turns red if not accessed for over

  • 1 Jahr und 3 Monate, Dez. 2020 - Feb. 2022

    IT-Supporter Engineer

    Fx point

    - Process IT tickets and calls in accordance with ITIL guidelines, ensuring timely resolution of incidents and service requests. - Troubleshoot and resolve hardware issues related to printers, scanners, desktops, laptops, and mobile devices. - Provide end-user support for Windows OS, Microsoft Office Suite (2019, 2021, Office 365), and collaboration tools such as MS Teams and Zoom Create and maintain technical documentation, updating existing resources to streamline troubleshooting processes.

  • 1 Jahr und 8 Monate, Apr. 2019 - Nov. 2020

    Portfolio-Manager

    Fxpoint

    - Proactively initiated outbound calls and efficiently handled a high volume of incoming calls - Delivered comprehensive customer support via email and phone, addressing inquiries, resolving issues, and ensuring a positive customer experience - Led a team of sales professionals by offering guidance, training, and support, while monitoring performance and implementing performance metrics to achieve sales targets

  • 1 Jahr, Jan. 2018 - Dez. 2018

    IT operations technician

    Dew Sat

    - Maintained servers in the data rooms - Delivered technical support for hardware, software, and network-related issues, ensuring minimal downtime for end-users. - Managed mobile device setups, including Apple products (iPhones, iPads) and ensured alignment with DEP profiles - Supported collaboration platforms, such as MS Teams and Zoom, by troubleshooting issues and providing user training.

  • 9 Monate, Apr. 2016 - Dez. 2016

    Technical Installation Specialist

    Multichoice Limited

    - Managed the installation and troubleshooting of multiple PCs and decoders - Conducted both external and internal fieldwork activities - Oversaw the tracking and installation of satellite dishes, cables, and antennas

Ausbildung von Blaise Uwaforo

  • Bis heute 4 Monate, seit März 2025

    Technical management

    Rheinische Fachhochschule Köln

  • 1 Jahr und 1 Monat, Nov. 2022 - Nov. 2023

    Python Programming

    Digital career Institute GmbH, Berlin Germany

    Completing a 1-year intensive training, including Python Basics, Database, Django Rest framework, API & AWS Cloud services. - Completing a group final project on IMDB database and displaying . Built a blog application using Django framework. - Built an Employee Payroll Management using Vscode, Python, DRF, Cloud. - Taking German lessons during the course to improve grammar and spoken language.

  • 5 Jahre, Sep. 2012 - Aug. 2017

    Electrical Engineering

    Madonna University

Sprachen

  • Deutsch

    Gut

  • Englisch

    Muttersprache

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