Bodog Gheorghe

Patch Management - Prioritize, plan, schedule, test and execute the distribution of Windows related patches to 100k+ computers using Ivanti (LANDesk) Endpoint Manager RCA, Troubleshoot and document issues and associated resolutions to problems. Create and maintain reports for patch compliance and system audit data. Develop and test custom patch packages. Interact, meet, discuss, and troubleshoot issues with vendors; Report project status as required for all recurring and non-recurring efforts.

Resolving technical incidents occurring in systems; Installation of technical solutions according to user requirements; Ensure proper operation of the technical solutions installed; LANDESK – servers and computers park administration (Monitoring and reporting; system management, patching and updating, software deployment); Antivirus – Symantec (Installation, updates and debugging; Reporting) VMWare (VMWare administrator; Create VM; Surveillance, maintenance and updates)

Providing professional remote and on-site support to end-users; Designing and updating working procedures for new or undocumented software; Conducting hardware and software audits of servers according with company's checklists. Upgrading/installing application or operating system, software and hardware; Antivirus implementation and monitoring; Maintaining and updating the LAN infrastructure; Diagnosis and debugging for faulty IT equipments

IT AREA Leader Managing IT technician teams from 5 counties. Oversee day-to-day operation to assure SLA. Delegate duties and tasks within the IT team. Designing and updating working procedures. IT support for our customers (DELL, Raiffeisen Bank, OMV, ING Bank etc) Monitor all team members, provide necessary advice and guidance and report on metrics. Collaborate with other departments to achieve company goals and visions. Provide solution to any complex IT related challenges in the organization.

Office and facilities management Running advertisements for open positions Resolving conflicts, motivating employees, speaking on behalf of the company and preserving customer relationships Back office and on field IT support for our technicians. IT support for our customers (DELL, Raiffeisen Bank, Petrom, ANAF, Lasting System, Romanian Ministry of Education) Gathering on field data and reporting to HQ

IT support for our customers (DELL, Raiffeisen Bank, OMV, ING Bank etc.) Providing professional remote and on-site support to end-users; Resolving technical incidents occurring in systems Conducting hardware and software audits Upgrading/installing application or operating system, software and hardware Maintaining accurate records of all IT related equipment, software and licenses Antivirus implementation and monitoring; Diagnosis and debugging for faulty IT equipment

2D and 3D design in Catia4, Catia 5, AutoCAD14, Unigraphics for different customers (Bentley, Fiat, Dacia, Lamborghini etc) at Comau Romania

Project management in IT

Electrical Engineering and Information Technology