CAROLINA LOPEZ LABORIA

Angestellt, Hospitality Manager, RCD ESPANYOL DE BARCELONA
Barcelona, Spain

Fähigkeiten und Kenntnisse

Hospitality
Management
Catering
International experience
independent
Responsible
Integrity
Motivation
Team work

Werdegang

Berufserfahrung von CAROLINA LOPEZ LABORIA

  • Current 3 years and 11 months, since Jul 2022

    Hospitality Manager

    RCD ESPANYOL DE BARCELONA

    Ensuring highest level of service in our VIP areas on matchday:  Being the base point for our Premium customers’ needs.  Overseeing the efficient run of all aspects of the hospitality service.  Liaising with both internal functions and external providers (catering, guest services, facilities...)  Identifying operational challenges and finding effective solutions on the spot. Developing Hospitality strategy. Promoting Sales of VIP memberships throughout the season.

  • 2 years, Jul 2020 - Jun 2022

    Sponsorship Manager

    RCD Espanyol de Barcelona

    Identifying & approaching new suitable partners in the different markets. Establishing and keeping positive and productive relationships with partners. Negotiating key commercial agreements. Developing partner presentations. Supporting and executing partners activations. Evaluating performance of partnership activities.

  • 10 years and 4 months, Apr 2010 - Jul 2020

    Stores Director

    RCD ESPANYOL DE BARCELONA

    Managing of 4 Official Stores (setting up 2 of them) Product strategy: pricing, stocks, product lay-out, promotional campaigns, new products, market trends analysis. Staff management: recruitment, training, career development, procedures book. Up to 20 staff. Reporting to Head of Marketing: kpis, annual budget and achieved targets.

  • 11 years and 11 months, Jul 1998 - May 2010

    Cabin crew

    British Airways Plc

    Consistently exceeded set punctuality targets and achieved goals. Received positive feedback recognition from client service review. Responsible for: All safety requirements as set out by guidelines issued by the International Airline Service Board. Premium customers on flights where every consideration needs to be met

Ausbildung von CAROLINA LOPEZ LABORIA

  • 11 months, Feb 2011 - Dec 2011

    Master in Fashion Retail

    Universidad de Barcelona

  • 10 months, Sep 1994 - Jun 1995

    Business Administration

    University of Westminster

  • 4 years and 10 months, Sep 1990 - Jun 1995

    Economics

    Universidad de Zaragoza

Sprachen

  • English

    C1 (Fließend)

  • Italian

    C1 (Fließend)

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    A1-A2 (Grundkenntnisse)

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