Swizel Monteiro

Managed guesthouse operations, ensuring seamless service and guest satisfaction and staff management. . Boosted Airbnb bookings by 80% through effective digital marketing strategies and exceptional guest experience. Utilized strong interpersonal and communication skills to address guest inquiries, resolve issues promptly, and foster positive relationships. Stayed updated about trends and competitor offerings to make informed decisions for continuous improvement.

Performed application testing, enhancements, and release documentation to streamline software delivery. Maintained a centralized library of 50+ technical and client-facing documents for onboarding, compliance, and internal security awareness materials for audits. Identified Azure infrastructure vulnerabilities and documented security requirements to enhance system security. Collaborated with cross-functional teams and supported client onboarding by addressing security evaluations.

Developed RPA-based device management tool for tracking, testing, and packing. Created spare scheduler for preventive maintenance activities. Built Power BI dashboards for production metrics, improving back-tracing by 60%. Designed Purchase Requisition App with Microsoft Flow automation and approval triggers. Implemented factory-wide task tracking with reminders and centralized monitoring, automated workflows for updates, routing, with reminders and escalations.

Basics of Embedded Systems and System on Chip. Gained basic knowledge of interfaces such as ADC, PWM, Serial with Arduino UNO, LCD, analog and digital sensors. Basics of loT, Cloud based data logging using Wi-Fl interface.