Carlos Cohen

* DevOps Engineer (Test Automation): Developed and maintained test automation frameworks for Amazon Connect using Python, leveraging extensive AWS infrastructure knowledge. * Quality Assurance & AI Innovation: Performed manual regression testing and engineered an internal AI agent to streamline the generation of manual test content integrated into Jira Xray.

* IT Specialist (Volunteer): Supported digital projects and hosting solutions for a Hamburg-based non-profit charity organization, and advised on integrating artificial intelligence into organizational processes.

* DevOps Engineer (Apps & Infrastructure): Developed the Android mobile application and managed infrastructure operations and monitoring, leveraging core AWS expertise. * Release Quality Assurance: Performed pre-release manual testing, authored comprehensive test documentation, and structured manual test cases in Jira Xray.

* DevOps Engineer (Performance & Scalability): Developed and monitored non-functional test frameworks for the e-commerce webshop, ensuring high scalability and performance standards through cross-functional collaboration with feature teams.

* Software Developer (Internship/Hospitation): Onboarded with the team and processes, managed releases for the Android app and infrastructure, and researched and documented performance topics for the Android application.

* Web Developer: Developed the company website using core web technologies including PHP, JavaScript, HTML5, and CSS3.

* Senior Test Manager: Monitored and developed non-functional performance and scalability tests for the e-commerce webshop using WebPageTest / OpenSpeedMonitor, drove company-wide knowledge sharing regarding performance best practices, and implemented monitoring solutions to highlight the importance of non-functional requirements.

* Test Manager: Monitored and developed non-functional performance and scalability tests for the e-commerce webshop using WebPageTest / OpenSpeedMonitor, and implemented monitoring solutions to highlight the business value of non-functional requirements.

* Web Developer: Developed the company website using core web technologies including PHP, JavaScript, HTML5, and CSS3.

* Online Product Management: Operated and enhanced article detail and service pages for the webshop, monitored technical and business performance of managed features, and handled issue management and first-level support for business departments. Documented technical and operational processes and coordinated external service providers for webshop consulting initiatives.

* Software Developer: Performed refactoring, created tests, and documented a Java program responsible for generating sprites and corresponding CSS files for the online shop.

* Software Developer: Design and automation of a cost estimation system for the company (using web technologies such as PHP, JavaScript, and AJAX).

* Thesis and project work: Developed as-is and target concepts for integrating semantic technologies into the webshop as part of the Aletheia research project, and authored a diploma thesis focused on the requirements analysis, prototyping, and evaluation of semantic search using the Sekon concept for multichannel applications within the OTTO Group.

* Operational Shop Management: Assisted category management, supported assortment administration, and managed partner relations.

* Technical Support: Provided customer service in German, English, and Spanish. * Sales Support: Provided sales support and customer service in German, English, and Spanish. * Web Team: Translated and generated content for the corporate website. * Web Team Internship: Developed, translated, and generated content for the corporate website.

* Procurement: Developed a planning system for inventory requirements, compiled a regional market study for cyclohexane and benzene, and gathered information and prepared materials for a petrochemical congress in North America.

* Operations and Process Management: Managed operational payment processes (overseeing electronic payments for business and private clients, specifically supplier and payroll accounting, as well as insurance and utility bill settlements) and prepared monthly closing reports.

* Finance Department: Managed operational payment processes and handled communications and information exchange with international suppliers. * Procurement: Conceptually optimized a supplier analysis system utilizing ABC analysis. * Production: Conducted cost analysis for a manufacturing plant dedicated to producing Dispersions. * Logistics and Foreign Trade: Handled operational import management and coordination with national customs authorities.

Software Entwicklung (Java)