Ing. Carlos Hix

(Business development for foreign companies in the Brazilian market) Responsible for all the company’s activities, including commercial, technical and administrative tasks. • Representation of foreign companies in the Brazilian Market; • Customer prospection and commercial related tasks, including contacts, negotiations, events organization, etc.; • Technical support.

(Business Development in the Brazilian Market) • Contacts and negotiations with marketplaces, search engines and other Internet service providers; • Support of the technical team on contacts with service providers; • Translations (web site, marketing materials, technical specs, etc.); • Customer prospection.

(Business development in the Brazilian market) • Organization and realization of the Meet Magento Brasil events; • Customer prospection (new contacts, negotiations, etc.); • Feasibility study, implementation and support of new projects.

(Industrial automation business, focused on shop floor data collection and production process supervision) Responsible for the company’s technical area. • Management of the internal technical support and development teams; • Managed third party contracts, i.e. external technical services suppliers; • Customer relationship: product presentation, project specification, follow up meetings, conflict management, project conclusion, etc.;

(Industrial automation business, focused on shop floor data collection, production process supervision and CNC programs transmission - DNC) Responsible for the company’s technical area. • Management of the internal technical support and development teams (12 subordinates); • Management of project implementation and technical support offices in Barueri (SP) and Gravataí (RS); • Frequent and direct participation in commercial activities, including presales, negotiations and fulfillment.

Responsible for the support and deployment of Volkswagen Group worldwide used application software, as well as the local contact for the German headquarter for IT related subjects. Project Manager for the development of Company's Intranet. • Support and training of users in worldwide company's software applications specially oriented for the engineering and technical information areas; • Management of Intranet related projects.

Working as an independent consultant for small companies, assisting them in the planning, implementation, configuration and maintenance of computer systems and networks. • Planning, implementation and maintenance of data network components; • Interconnection of local networks to the Internet; • Selection and management of providers and IT service contractors; • Translation of technical material written in English or German into Portuguese.

(Manufacturer of industrial glues mainly for packaging) Responsible for the management of the Sales and Marketing Department, R&D Laboratory and IT Area. • Restructuring and expansion of the whole Sales Department; • Development of new prospect clients in the South American market; • Elaboration of new sales objectives, with clear individual goals; • Active participation in the implementation process of the ISO 9002 standards; • Implemented a new IT platform to maximize client / company interaction.

(German-Italian importer and distributor of fashion clothing, with branches in seven German and two Dutch cities) Responsible for managing the IT Department of the whole organization, including network supervision, custom software development, technical support and maintenance, user training and equipment acquisition and upgrade. • Engineering, planning and maintenance of a mid-size Wide Area Network (WAN); • Specification and design of customized software for the fashion industry;

(German industrial automation focused company, designing shop floor data collection software and terminals) Initially performed technical assistance and project startups, later developed software, in particular for terminal. • Software development with emphasis on data transfer with tool-machinery through several communications protocols (“DNC”); • Technical support and startups for several projects in Germany, Austria, Switzerland and Italy.

(Brazilian electronics company, acting in many different sectors of hardware and software) Responsible for the design and later development of DNC software (shop floor data gathering and transfer system). • Design and implementation of software, including terminal management and communications protocols.