Carmen Tilman
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Carmen Tilman
- Current 5 years, since Jun 2021
Head Business Management
SIX Group
- 2 years and 8 months, Oct 2018 - May 2021
Business Management Specialist
SIX Group
- Support of two Vice- Presidents in respect to all organizational and administrative tasks in the languages German, English and French - Budgetary joint responsibility - Preparation of reports and presentations - Providing quality customer service - Supporting a team of 100 employees - Support to Human Resources Team to increase customer and employee satisfaction - Planing, organising and executing diverse meetings, conferences and events with up to 150 people
- 2 years and 6 months, Oct 2011 - Mar 2014
Executive Assistant / Duty Manager
Swissôtel Zürich
- Managing the day-to-day operations of the Executive Board - Budgeting and forecasting under consideration of yield management - Project mangement (IIP,PCI,Market Metrix) - Planning and implementation of diverse recruiting processes - Development and execution of quality controls - Market analysis - Forecasting and Budgeting
- 11 months, Oct 2010 - Aug 2011
General Manager
Tekoe Tea Lounge Haute Nendaz
- Conceptual design and and opening of a new restaurant on the basis of tea - Staff Management (recruitement process, contract negotiations, payroll) - Revenue optimization - Marketing
- 6 months, May 2010 - Oct 2010
Guest Relations
InterContinental Köln
- Responsible for business clients on weekends - Complaint Management - Quality control
- 6 months, Oct 2009 - Mar 2010
Leisure Sales Trainee - EMEA
IHG - InterContinental Hotels Group
- Customer acquisition - Competition checks and market analysis - Organisation of IHG booth / presence at the ITB (Internationale Tourismus Börse - The World´s Leading Trade Show)
- 4 months, Jul 2009 - Oct 2009
Trainee Reservations Department
Villa Kennedy, Frankfurt, Germany
- Revenue analysis - Creation of guest profiles
- 5 months, May 2008 - Sep 2008
Service Assistant
Timecrew
- 6 months, Sep 2007 - Feb 2008
Graduate Trainee F&B and Front Office
Château de Bagnols, France
- 1 month, Jul 2006 - Jul 2006
Trainee
Steigenberger Hotel Petersberg, Königswinter, Germany
F&B
Ausbildung von Carmen Tilman
- 10 months, Sep 2008 - Jun 2009
Hospitality Management
University of Brighton
- 4 years, Sep 2006 - Aug 2010
Hospitality Management
International University of Applied Sciences Bad Honnef
- 2 years and 11 months, Aug 2003 - Jun 2006
A Levels
Städtisches Gymnasium Hennef
- 3 years, Jul 2000 - Jun 2003
General
Alamogordo High School
Sprachen
English
C1 (Fließend)
German
C2 (Verhandlungssicher / Muttersprachlich)
French
C1 (Fließend)
Spanish
A1-A2 (Grundkenntnisse)
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