Carolin Wanzke-Boomers

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Angestellt, Customer Success Manager, Toedt, Dr. Selk & Coll. GmbH

Dortmund, Germany

Skills

Coaching
Teamentwicklung
people management skills
time management skills
Projektmanagement
Produktmanagement
Business Development
Abteilungsverantwortung
1st and 2nd Level IT Support
Support
Scrum
Scrum Prozess
Crystal Reports
Reporting
Protel
Hotelmanagement
Hotelsoftware
Hotellerie
Organisation
Revenue Management
Planungsgeschick
Planung
Prozessoptimierung
Personalführung
SQL
Yield Management
Cloud Computing
CRM
Key Account Management
Event Management
Event Planning
IT Operations
IT Consulting
Operations management
Operatives Controlling
Customer service
Forecast
front office
back office
Buchhaltung
Preiskalkulation
Angebotskalkulation
Angebotserstellung
Hospitality Management
Kundenbetreuung
Kundenservice
Kundenbindung
Telefonische Kundenbetreuung
Kundenmanagement
Kommunikation
Restaurants
Kassenführung
Kassenverwaltung
Kassensystem
point of sale
Microsoft Office
Microsoft SQL Server
Salesforce
Jira
Confluence
Qualitätsmanagement
Qualitätskontrolle
KumaVision
Lotus Notes
wellness management
Organisation von Meetings
Meetingorganisation
Meeting-Planung
Dokumentationserstellung
Erstellen von Dokumentationen
Financial Reports
Rechnungslegung
Ausbildung
User Experience
Business partnering
Motivation
Certified Scrum Master
Scrum Master

Timeline

Professional experience for Carolin Wanzke-Boomers

  • Current 1 year and 2 months, since Aug 2021

    Customer Success Manager

    Toedt, Dr. Selk & Coll. GmbH
  • 8 months, Jan 2021 - Aug 2021

    Projektmanagement

    meeva GmbH
  • 1 year and 1 month, Aug 2019 - Aug 2020

    Fortbildung

    ---

  • 3 years, Jun 2016 - May 2019

    Director of Adminstration

    protel hotelsoftware GmbH
  • 6 months, Jan 2016 - Jun 2016

    Business Coach protel Academy

    protel hotelsoftware GmbH
  • 3 years and 4 months, Sep 2012 - Dec 2015

    Assistentin Produktmanagement

    protel hotelsoftware GmbH
  • 3 years and 10 months, Nov 2008 - Aug 2012

    Assistentin Diagnostik und Applikation

    ResMed GmbH & Co. KG

  • 6 months, Jun 2008 - Nov 2008

    Assistentin Produktmanagement

    ResMed GmbH & Co. KG

  • 8 years and 5 months, Jan 2000 - May 2008

    Director Support / Teamleiter

    protel hotelsoftware GmbH
  • 1 year and 10 months, Mar 1998 - Dec 1999

    Software Consultant

    protel hotelsoftware GmbH
  • 6 months, Jul 1997 - Dec 1997

    Vertriebsleiter

    Treff Hotel Bären

  • 1 year and 8 months, Aug 1993 - Mar 1995

    Assistentin der Geschäftsleitung

    Seehotel am Tankumsee

  • 1 year and 7 months, Jan 1992 - Jul 1993

    Empfangssekretärin

    Seehotel am Tankumsee

  • 1 year and 3 months, Oct 1990 - Dec 1991

    Reservierungssekretärin

    Hotel Berlin, Berlin
  • 3 months, Jul 1990 - Sep 1990

    Empfangssekretärin

    Hotel Berlin, Berlin
  • 5 months, Feb 1990 - Jun 1990

    Empfangssekretärin

    Hotel Poseidon Nordseebad Borkum

  • 2 years and 9 months, May 1987 - Jan 1990

    Hotelfachfrau

    Hotel Poseidon Nordseebad Borkum

Educational background for Carolin Wanzke-Boomers

  • 2 years and 1 month, Mar 1995 - Mar 1997

    Hotel, Gastronomie, Tourismus

    Fachschulen Dr. Blindow

Languages

  • German

    First language

  • English

    Intermediate

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