Caroline Abguillerm

Head of Co-Products area in Europe. Sales representative for residual and downgraded starch into animal feed and industrial applications. Coordination and management to key related areas: logistic, production planning, quality, finance etc. The challenge is a balanced plan to avoid any issue, which can influence the normal production level in Hamburg factory.

Continuous process improvement focus for Customer Service department. Administrator in Europe for SAP-Master Data and OB-10 System. Responsible for By Products. Ensure that determined stocks are processed in a timely manner (TBD) through coordination with Agribusiness manager. Manage with another departments unexpected increases or decreases in the production. Further tasks: SOX compliance, support by Audits, Billing, Month end, Rebates, POD reporting and tracking.

Responsible for regions: Switzerland and Delivery System. Administrator for Master Data SAP and OB10 System in Europe Determine customer requirements and expectations in order to recommend specific solutions to ensure ongoing customer satisfaction and resolve any complaint. Manage unexpected increases or decreases in demand for products. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Recommend improvements.

Betriebswirtschaft, Marketing, Verkauf und Administration / Aus formaler Sicht entspricht der Ingeniero Comercial einem fünfjährigen universitären Diplomgrad.