Carolyn Allebrodt

Responsible for overseeing approximately 130 employees processing all disability claims for the US Army. Briefed the Secretary for Veterans Affairs and White House on improvements to claims processing achieved under my leadership.

Assisted the Eastern Area Office Director with oversight of 16 Regional Offices in the northeastern United States. Served as the project lead for several high-profile projects to include claims consolidation. Participated as a subject matter expert and helped to lead the department through the challenging transformation process.

Responsible for leading teams of 6-10 quality analysts on site visits to 57 Regional Offices throughout the United States, Puerto Rico, and the Philippines. Performed inspections of overall office operations and briefed local and central management on findings. Collaborated with local management to implement recommendations and provide feedback as needed to insure process improvements were acted upon.

Responsible for assisting the Director of the Regional Office with all reporting requirements. Served as a designated purchasing agent for the Regional Office with a budget of over $750,000. Ensured that all reports and correspondence was addressed in a timely and accurate manner. Coordinated travel and other business related needs of senior management officials. Served as the Public Affairs Officer and handled all media related activities.

Responsible for reviewing and processing claims for veteran’s benefits. Worked with other members of the office to ensure that claims processing was efficient while maintaining a high overall quality.