Carsten Becher

Finding, winning and implementing 8-9 digit € projects with governmental customers world-wide. Overall responsibility for realization of projects with customers, country sales organizations, development, engineering, factory, service, purchasing, legal, finance, controlling, export control and others.

Heading teams sales representatives, back office and retail management. Developing, structuring and implementing retail and POS sales activities. Bi-annual roadshows as training events for 1.200 Mercedes-Benz outlets in Germany. 9-digit € turnover responsibility.

Introduction of a new business unit within Mercedes-Benz Accessories GmbH, tyres & complete wheels. Introduction of a new IT-based transaction platform with all tyre suppliers. Installation of a basis for the European roll-out.

Introduction of a controlling system for Mercedes-Benz Recycling Management.

Project Manager - PRMS / Parts Return Management System: introduction of a track & trace functionality for backward logistics. Sub-project leader in FFV / Fixed First Visit: introduction mystery shopping in the USA and Italy; introduction SFU / service follow-up with a call-center as new standard in Europe; introduction of an early-warning system in development;

Introduction of selling spare parts and service appointments via internet (today: "Boxengasse" and "Sie sagen wann - wir sagen zu"). Feasibility Study of selling spare parts via internet.

Multi-brand profit & loss responsibility for dishwashing in Germany. Coordination of product requirements into European product management and the factories. Introduction of special models. Training of sales force.

ulti-Brand sales responsibility to kitchen studios, furniture stores, kitchen manufacturers. Providing sales trainings and incentive activities to reach previously agreed sales targets per year.