Casey Romkes

Teil einer neuen, KI-fokussierten Beratungseinheit für Marketing und Customer Experience. Arbeit mit C-Level, Produkt- und Datenverantwortlichen in komplexen Enterprise-Setups. Ausgewählte Erfolge: - GenAI Risk & Governance: Co-Konzeption und Implementierung von Frameworks für GenAI-Risiken und -Governance die Kund:innen einen klaren Rahmen für sicheres Experimentieren und regelkonformen Roll-out gaben. - Interne KI- & Agentic-Tools - C-Level-Beratung zu KI-Bets

Leitung mehrjähriger SAFe-Programme für Volkswagen und andere Enterprise-Kund:innen mit Verantwortung für die Produkt-Roadmap. Führung cross-funktionaler Teams (20+ Personen in Produkt, Engineering und Design). Bekannt für einen ruhigen, dienenden Führungsstil: Klarheit in komplexen Stakeholder-Landschaften schaffen und den Teamfokus schützen.

End-to-end-Produktverantwortung für einen urbanen Mobilitätsservice – Moderation und Verbindung von Produkt, Engineering und Operations.

Defined and executed product roadmaps based on data and user insights, emphasizing agile methodologies. Focused on delivering innovative, user-centered solutions under tight deadlines, making balanced decisions that addressed both technical and customer-facing priorities.

As process expert I was responsible for running the 'mentor team' at CareerFoundry, optimizing the processes in the team and leading them to new heights. Core USP of this team is their relationship with the mentors, who eventually were our most valuable stakeholders in regards to improving the students work. Data and UX design where tightly connected in making this successful.

Built and led the Customer Success Management team, devising onboarding, CRM, and retention strategies that fueled company growth. Played a key role in business strategy, hiring, and cross-functional projects, laying the groundwork for strong client relationships and operational efficiency.

Mein erstes Job-Abenteuer in Deutschland: I managed multiple high-stakes client projects, crafting streamlined communication strategies and resource plans. Learned to deliver results under tight deadlines without sacrificing quality.

Founded and led my own consultancy, partnering with clients like ING Bank and IKEA to enhance their digital presence and audience engagement. Specialized in tailored strategies for social media, marketing, and communications, ensuring consistent growth and customer satisfaction.

community management and strategy designer

Crossmedia, UX design, data visualisation