Cecilia Grøndahl

Training, consultancy and project management

I was brought to Headquarters to join the group turnaround team. I efficiently managed communication responsibilities in European wide turnaround, engaging employees and customers to deploy new market approach. • Developed corporate communication • Project Manager of projects such as website renewal, international product launch, development of communication strategy & material for new business sector • Monitored local compliance with corporate strategy • Report to CEO • Team & budget responsibility

I joined the company to set up and run its marketing department. I efficiently defined and implemented marketing strategy and adapted related activities to rapid market changes. • Carried out market research & competitor analysis, - tailored communication strategy and activity plans accordingly • Trained Sales Force on communication strategies • Developed and maintained CRM for sales & marketing purpose • Project Manager at product launches • Organized international tradefair participations • Budget

I joined pro solar just after it was incorporated in General Solar Systems; my main assignment was to develop and implement new corporate identity & communication strategy which we launched successfully at an international trade fair within 8 months. • Analyze and interpret research data to determine market share, competitive positioning and business opportunities • Upgrade all product documentation, internal trainings, trade fair presence, advertising and website • Budget & team responsibility

Successfully planned and carried out product launch of Skruf to the Norwegian market, accomplishing immediate market penetration. • Fostered business relations with manufacturers (JTI, Imperial, Skruf) • Performed product portfolio sales forecasts, budget and ROI reporting • Developed and implemented new reporting and incentive system

Teller is the leading Nordic provider of international card acceptance and a specialist in secure payments. • Executed global payment services for issuers and merchants • Cooperated extensively with the International Visa Centre (USA) • Performed day-to-day and emergency services for issuers, merchants and cardholders • Risk management, fraud search and transaction authorizations

Basic & Foundations (12 ECTS) Strategy and HRM (12 ECTS) Transformation and Change in the Globalized World (18 ECTS) The People Dimension (15 ECTS) Field Trips, Assignments, Research Seminar (12 ECTS) Thesis (21 ECTS)

Ablauf & Rahmenbedingungen Verhandlungstechniken Gesprächsführung, Komm.techn. Konfliktkompetenz Recht in der Mediation Rollenverständnis Praxis & Supervision (gemäß Vorgaben des neuen Mediationsgesetzes und Empfehlungen des Arbeitskreises „Zertifizierung für Mediatorinnen und Mediatoren“)

Conflict Management, Mediation, Systemic Coaching, Business Coaching, Conflict Coaching, Consulting, Change Management, Project Management, Moderation, Self Management, Negotiation

Successfully Driving and Communicating Change

- Strategic, Comercial and Financial Management - Project Management (based on the PMI modules) - Management Skills for project and change management

Project-oriented degree with 3 semesters' study program at business schools in Spain, see below.